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Senior Member of Technical Staff - QE

Tokyo, - Japan

Apply Now Job ID R1907645

ROLE DESCRIPTION


In End-User Computing at VMware we are in the business of helping customers bring Business Mobility to reality: transforming their mission critical applications, building and managing the next-generation desktop, and helping industries shift core business processes and operations to drive results only possible in today's mobile environment. With over 45,000 customers around the globe, our End-User Computing team is helping companies deliver work at the speed of life and our technologies are leading what's happening next for users across the enterprise.

You’ll be part of a bright engineering team that has an open communication, empowerment, innovation, teamwork and customer success culture. This is a rewarding position for people who love to solve problems, revel in figuring out complex problems, work with core infrastructure, and have a thirst for learning.

RESPONSIBILITIES:

  • Perform both manual and automated tests on mobile and web-based applications
  • Implement code to streamline automation and reduce cycle times
  • Resolve customer escalations/technical issues through diligent research, reproduction, and troubleshooting
  • Work directly with technical support staff, quality assurance, engineering, sales, marketing, operations, and administration to resolve problems
  • Maintains and improves product quality by completing product audits; investigating customer complaints; collaborating with other members of management to develop new product and engineering designs and training methods
  • Partner with engineering teams to stay informed of new technologies being introduced and to ensure that system components are designed for testability.
  • Production, high tier and general troubleshooting support

REQUIRED SKILLS:

  • B.S. in Computer Science, Electrical Engineering, Math, or equivalent work experience
  • Solid track record of challenging projects, showing 8-11 years of experience testing enterprise software
  • Good communication Skills – Spoken and Written Japanese & English
  • Ability to effectively communicate with customers, managers and other country engineers on technical issues
  • Basic knowledges in Relational Databases such as Oracle, Sybase, MS SQL, MySQL, etc.
  • Experience in Web Application testing, iOS/Android Mobile Device testing
  • Excellent client/server and application troubleshooting skills
  • Experience building and executing automated scripts or experience with automation tools such as Appium, Selenium, Cucumber, Ruby etc
  • Strong understanding of different software development lifecycles (Waterfall, Agile/SCRUM) along with the ability to effectively leverage change management software solutions
  • Experience with BDD and/or TDD (Behavior/Test Driven Development) is a plus
  • Experience in building applications using C, C++, Objective C, Java, Kotlin, Swift, C# is a plus
  • Experience using Atlassian tools is a plus. (e.g. Stash, JIRA)
  • Experience using CI/CD tools (e.g. Jenkins) is a plus.
  • Desire to work in an exciting environment, working on interesting projects and delivering new technologies and products to the marketplace.
  • Hard-working with a "whatever it takes" attitude.
Apply Now

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