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Careers in Services and Consulting

Services and Consulting

Professional Services Consultant

Job ID R1904623 Date posted 04/01/2019

CloudHealth by VMware is looking for highly motivated, energetic Professional Services Consultant who will drive added business value and product adoption with our customers.

About You:

You have a passion for problem solving and a strong desire for partnering with customers. You are a self motivated individual who takes pride in their ability to deliver high quality solutions to their customers. You are looking for an opportunity to be on the forefront of the cloud revolution and process a strong technical and analytical background with experience supporting cloud computing products, services and solutions.

You Will:

  • Implement CloudHealth in the most effective, efficient, and creative ways to ensure successful user adoption and overall success with our products through an understanding of the customers' existing business models and processes

  • Manage multiple concurrent mid-sized projects

  • Develop Statements of Work during the pre-sales process to define the project objectives, scope, deliverables, dependencies and risks

  • Consult customers on best practices regarding CloudHealth configuration and usage

  • Create detailed specifications outlining the requirements for both external and internal stakeholders

  • Consult with clients on analysis and findings to ensure clarity on solutions

  • Document all work with customers including solution design and configuration

  • Managing internal resources and clients to ensure on-time on-budget delivery of projects

  • Manage multiple mid-sized projects in parallel

You Have:

  • A 4-year college degree, preferably with a technical focus; Computer Science, Math, or related background is highly desired

  • Experience in customer-facing, problem solving position

  • Proven track record for delivering on schedule valued add projects

  • The ability to work in a fast-paced team-oriented environment, leveraging company resources to solve customer challenges/requirements

  • Passion and curiosity for new technologies is a requirement

  • Strong attention to detail and quality of work, suitable for customer facing materials

  • Strong communication, time management, problem-solving, project management, and interpersonal skills

  • Experience and familiarity with cloud platforms is a plus (e.g. AWS, Azure, etc.)

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