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Staff Systems Engineer

Job ID R1902681 Date posted 02/26/2019

Job Description

• Technical Pre-Sales Support for Government Segment

• Present VMware vision and technologies, strategy, and product roadmaps to executives, technical management and technical engineers

• Develops and delivers clear, concise, coordinated presentations, executive facing documentation and advice to customers on complex environments based on input from customers, Sales, Software Consulting, Professional Services, R&D, Marketing and own personal experiences

• Drive the adoption of VMware solutions within strategic accounts moving current installations from departmental to enterprise

• Develop and deliver high quality VMware presentations and demonstrations matching product capabilities to customer requirements

• Manage customer presentations, RFI/RFP's as directed

• Establish account presence and build trust with key contacts share responsibility for the account sales strategy with the Sales Representatives and broader sales team

• Develop and manage reference sites

• Share product/industry/competitive knowledge through internal presentations and white paper development with broader sales team

• Supports the completion of RFP and RFI proposal response from potential customers. Produce high quality proposals, bids and tender responses

• Participate and facilitate in-depth demonstration of product functions and features to customers

• Strive to become an acknowledged expert by keeping abreast of new features and product releases

• Support Pre-sales opportunities by performing proof of concept engagements with the VMware Vcenter management applications

• Maintain deep technical and business knowledge of systems management applications, industry directions, and trends

• Maintain working knowledge of competitor products and how to technically sell against them

• Assists sales in preparation of proposals, building Return On Investment / Purchase Justification documents for prospects

• Work collaboratively with Sales Reps, Product Management, Technical Marketing and Engineering during the development, launch and continuing refinement of VMware management products

• Maintain, grow and leverage technical pre-sales relationships with key VMware Partner Field Organizations

• Lead the technical pre-sales community discussions and facilitate knowledge dissemination to the VMware and Partner Subject Matter Experts with regards to VMware products in conjunction with systems management applications and architectures

• Evangelize the value of VMware management products in systems management application architectures and deployments


• Bachelors or Master’s degree in Engineering

• Must have 15+ years of experience

• Solid experience in technology related work, including Pre-sales Engineer or customer-facing Consultant working on large scale systems management application solutions and architectures

• Preferred VCP or very deep technical expertise in virtualization products like Vsphere, HyperV or Xen.

• Good skills in VDI products like Vmware View or Citrix XenDesktop is preferred. Good knowledge around networking, storage and Datacenter design and deployment is added advantage.

• Good experience in System Administration and Operations experience on, but not limited to: Windows, UNIX, Linux, MAC and ESX platforms. Should be prepared to perform hands-on duties for supporting customers during the trial and Proof of Concept phase

• Experience as a Sales or Support Engineer in a customer facing role

• Ability to collaborate with and motivate multiple groups toward accomplishing a task

• Ability to uncover business challenges and articulate, author documentation and develop custom solutions to solve those challenges

• Exceptional written and verbal communication skills and personal accountability

• Enthusiastic, self-starter with a charismatic personality

• Proven track record of selling services as part of a solution. Ability to see and present "the big picture" and offer solutions to make it better

• Strong customer facing and relationship building skills

• Must be effective in working both independently and in a team setting

• Strong listening and question based selling skills

• Experience with enterprise applications, security, systems management (provisioning, monitoring, or configuration management solutions), and business continuity solutions a plus

• Ability to travel as necessary

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