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Global Support

Harness the power of technology to deliver in–depth technical expertise and support to VMware customers worldwide.

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Hear from members of
Global Support

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Technical Support

Available 24x7, Technical Support helps customers and partners when they run into issues with their VMware solutions.

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Strategy & Operations

The Strategy and Operations team ensures Global Support is set up for success and continues to drive toward achieving its transformation goals.

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Escalations

The high performing 24/7 Global Services Regional Escalation team acts as ambassadors to our customers, advocate for them and align stakeholders through clear, consistent communication.

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Critical Accounts Program (CAP)

CAP is a program designed for rapid engagement to mobilize required resources to ensure stability for our most important clients when normal processes are unsuccessful.

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Support Services

Support Services focuses on providing the best in class Licensing, Entitlement Account, Education services support, SaaS & Subscription, Partner and Customer Service support to VMware global teams and customers.

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Ready to Take the Next Step?

Are you interested in career opportunities within Global Support? Apply today!

Join Our Talent Community

Are you interested in staying up-to-date on the latest career opportunities, recruiting events, and company news at VMware? The VMware Talent Community is the place for you to do just that.

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