Customer Experience & Success

Built to accelerate our customers' digital and business innovation, the Customer Experience & Success team helps customers solve their most critical challenges.

Customer Experience & Success

The Customer Experience and Success team defines and develops service offerings that drive consistency, scale, and VMware production and solution value realization for our customers.

Customer Success

With a customer-first perspective and drive for exceptional service, you will enable businesses to realize the benefits of VMware’s multi-cloud services on our Customer Success team.

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Customer Marketing

The relationship with our customers does not end with the launch of our products and services. The Customer Marketing team fosters sales retention and advocacy through nurture, education and engagement. By forming a deeper customer relationship, you will advance our shared goals of customer value realization.

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Digital Experience

Harness data and tech to deliver integrated solutions that enable VMware customers to achieve their business and IT objectives.

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Global Support

Deliver a world-class proactive and personalized support experience that enables VMware customers to quickly self-solve. You will also lead account management to solve urgent and complex issues.

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Learning

Provide training and certification programs to help our customers grow their skills and leverage all the opportunities offered through VMware solutions.

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Professional Services

Our Professional Services team helps our customers identify their competency, capability, and culture gaps. With these insights, you will help them leverage the right mix of VMware’s product portfolio to achieve transformative outcomes that meet their business objectives.

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Learn More About VMware

Interview Process

VMware is committed to a welcoming, accessible interview experience that showcases your greatest accomplishments, diverse set of skills, motivations and strengths.

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Locations

VMware has transformed from five technologists in a small apartment in Palo Alto, California to a leading innovator in enterprise software with offices across the globe.

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Illustration of a pentagon with VMware’s service offerings

What We Do

We deliver the trusted foundation to accelerate business innovation. When you work here, you are connected to a global community focused on solving the most critical technology challenges.

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Join Our Talent Community

Are you interested in staying up-to-date on the latest career opportunities, recruiting events, and company news at VMware? The VMware Talent Community is the place for you to do just that.

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Equal Employment Opportunity Statement: VMware is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: VMware is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at VMware are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. VMware will not tolerate discrimination or harassment based on any of these characteristics. VMware encourages all candidates of legal working age to apply. VMware will provide reasonable accommodation to employees who have protected disabilities consistent with local law.